SO Zen Hotel Privacy Policy

This Privacy Policy describes the types of personal information we collect from guests and users of the SO Zen Hotel website, how we use it, and under what circumstances we may share it with third parties. We are committed to protecting your privacy and ensuring you feel comfortable using our website and services.

What Information Do We Collect?

We collect information from guests and users in two ways:

1. Information You Provide: When you make a reservation, use our services, or contact us through our website, we may collect various types of information, including:

   • Name

   • Email address

   • Phone number

   • Mailing address

   • Payment information

   • Travel itinerary

   • Room preferences

   • Special requests

   • Demographic information

   • Any other information you choose to share with us

2. Automatic Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

   • IP address

   • Browser type

   • Operating system

   • Referring pages

   • Date and time of visit

   • Pages visited

   • Information about your search queries

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To process your reservations and provide you with the services you request

• To send you promotional offers and information about our hotel

• To improve our website and services

• To personalize your experience on our website

• To comply with applicable laws and regulations

• To protect the security and integrity of our website

Sharing Your Information

We may share your information with third-party service providers who assist us in operating our website and providing our services, such as:

• Payment processors

• Marketing and advertising companies

• Data analytics providers

• Customer service providers

We only share your information with third parties who have agreed to comply with our privacy standards. We do not share your information with any third-party companies for their own marketing purposes without your prior consent.

Your Choices

You have the following choices regarding your information:

• You can choose not to provide us with certain information, although this may limit your ability to use our website and services.

• You can access and update your information by contacting us at [email protected]

• You can unsubscribe from our marketing emails by clicking on the "unsubscribe" link at the bottom of our emails.

• You can request that we delete your information by contacting us at [email protected]

Data Security

We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy regularly to stay informed of our practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SO Zen Hotel : 64 Soi Pramote 2 Surawong Rd., Bangrak, Bangkok 10500 

                         Telephone number +6681 249 7054

                         Email Address : info@sozenhotel.com

Effective Date: December 10, 2023

Additional Disclosures:

• This Privacy Policy is specific to SO Zen Hotel and does not apply to any third-party websites or services that you may access through our website.

• The laws of Thailand govern this Privacy Policy.

• You consent to the collection, use, and disclosure of your information as described in this Privacy Policy by accessing or using our website and services.

Please note that this is a sample Privacy Policy and may need to be modified to meet the specific requirements of SO Zen Hotel.

​